Covid Response Ability

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HOW WE ARE KEEPING THINGS SAFE AND FUN

Our goal is to go above and beyond to make sure you can play the games you love while being safe during these challenging times. As we open to the public, we have developed a system of safety measures for both our Team Members and our Guests to adhere to.

  • MASKS
    Masks are not currently required but are strongly encouraged. You can bring your own, or we will give you a disposable surgical mask for free. You may also purchase custom cotton masks in The Roost.
  • NO SMOKING
    There is no smoking inside the Casino. But we do have a very comfortable outdoor smoking area available.
  • SOCIAL DISTANCING
    Social distancing is maintained in the Casino at all times and acrylic separators are installed on many machines.
  • TEMPERATURE CHECK
    Temperature checks are required prior to entry into the Casino.

DOUBLING DOWN ON TABLE GAMES SAFETY

Our team at Chicken Ranch Casino has: worked tirelessly to ensure that we maintain a safe work environment for our Team Members and Guests. To that end, we have done our part in Table Games to make this as safe and as easy a transition as possible. Unfortunately, we are facing a “new normal” in the industry, as such we here in Table Games at Chicken Ranch Casino have implemented new protocols and procedures to ensure a safe and healthy environment for all personnel and Guests. On top of the safeguards already implemented throughout the Casino, Table Games has:

  • PLAY AREA
    Moved tables to allow for social distancing between Guests
  • LIMIT
    Implemented a FOUR-PLAYER MAX per table
  • RAILBIRDS
    Guests are unallowed from gathering to watch at the tables
  • Pre-Game
    Help us keep everyone safe, we are requiring Guests sanitize their hands prior to playing at the tables

Instituted a new cleaning/sanitizing program for all gaming tables and equipment.
Some unfortunate repercussions regarding the “new normal” is that we will be suspending our Blackjack Tournament, our $2 Tuesday and any active promotion indefinitely.

In the end, we are proud of our staff here at Chicken Ranch Casino and realize this will be an adjustment for everyone moving forward. We look forward to seeing all of you at the Tables!

BINGO SAFETY MEASURES

You can still yell “BINGO“… with a mask on

New social distancing and maximum capacity guidelines limit the number of players that can enter the Event Hall. Therefore, entrance into the Event Hall is based on Reservations. Once we hit capacity, no additional players will be permitted to enter.

  • SANITIZE
    There will be an increased number of hand sanitizing dispensers available throughout the Event Hall for Guest use. And workstations will be sanitized throughout the day. And PhDs will be sanitized thoroughly before and after each session. We're deep, deep, deep cleaning!
  • RESPONSIBILITY
    Team Members will wash or disinfect their hands upon any physical exchange with other Team Members, Guests or items in the Event hall. We did mention we're not messing around right?

EVERYONE LOVES A LITTLE ELBOW ROOM

  • All Guests must have their temperature taken by the body temperature kiosk prior to entry.
  • Floor Clerks will manage physical distancing at admissions while Guests wait to buy-in.
  • Tables will be utilized with appropriate physical distancing (Reservations required).
  • Players from the same reservation may sit together if requested at the time the reservation was made. Otherwise, proper social distancing guidelines must be adhered to.
  • Team Members will be reminded to practice proper social distancing from Guests and other Team Members whenever possible.
  • The packaging room will be limited to two Team Members at a time.

YOUR FEEDBACK MATTERS

We want to hear from you. If you see anything during your time at Chicken Ranch Casino that we can improve on please let us know.  We value our Guests, Team Members and community. Feedback on what we are doing right or what we could be doing better is vital to our growth and improvements.
Your patronage and support is valued by this organization.

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