FREQUENTLY ASKED QUESTIONS
How old do I have to be to play at Chicken Ranch Casino?
Chicken Ranch Casino is currently ages 18+ for gambling, including Table Games.
What are your latest promotions?
Can I bring my pet or emotional support animal into the Casino?
Chicken Ranch Casino follows the guidelines set forth by the ADA.
It shall be noted that there is a difference between emotional support animals and service animals.
If the dog’s mere presence provides comfort, it is not a service animal under the ADA. But if the dog is trained to perform a task related to a person’s disability, it is a service animal under the ADA. Click here for more information.
Do you have buses or public transportation to Chicken Ranch Casino?
Unfortunately, at this time, we do not offer any buses or transportation services to Chicken Ranch Casino.
Can you sit and eat in the Casino?
Yes, we have the Ranch House Restaurant as well as The Roost. You can also order food right from your machine and enjoy options from the Casino Floor Menu.
What are the dining hours in the Casino?
Please visit our Dining page to see our current hours at both the Ranch House Restaurant and The Roost.
What time is Players Club open?
Sunday – Thursday | 9AM-11PM and Friday – Saturday | 9AM-1AM
Visit the Players Club page for further information.
Are kids welcome in the dining locations?
Yes, as long as they are accompanied by an adult 18+. Children and minors are not allowed to play or loiter on the gaming floor.
What are your hours of operation?
We are open 24hrs / 7 days a week (except Christmas Eve and Christmas Day when we have limited hours).
Table Games is closed daily from 6am – 10am.
Check our Contact Us page for more info.
What day does FREE PLAY get added to my card?
This varies, depending on your individual account and current promotions. It is best to ask Players Club when visiting the Casino for the specifics on your available FREE PLAY offers.
Is there a way to check the balance of FREE PLAY on my card online?
Not currently, we are working on that. For now, there are two ways to check your available FREE PLAY credits:
1. Visit Players Club and speak to a representative.
2. Check right from your machine by using your Players Club card.
Can I smoke in the Casino?
Chicken Ranch Casino is 100% smoke-free. However, we do have a great outdoor smoking area located just outside the Players Club exit doors.
Are masks still required?
Currently, there is no mask mandate in the Casino. You are free to wear a mask if you choose and we encourage that choice. We offer free disposable masks if you request one or you can wear your own.
Do you have accommodations or activities for children?
Unfortunately, not at this time. And please note that children cannot be left unattended to anywhere on our property or in the surrounding area.
Do you have a hotel?
The All-New Casino Resort opens in 2024 and will have a hotel. Check out the Jamestown Hotel, located just two miles up the road in Jamestown. You can also get a sneak peak of the All-New Casino Resort here.
What Table Games do you offer?
Chicken Ranch Casino currently offers variations of Poker, Pai Gow, Spanish 21 and Blackjack. More info can be found on our Tables Game page.
How do I get my Tax Information Request Form?
When you are here at the Casino, you can visit Players Club or you can download the form on the Players Club page on our website.
What are the hours of operation for Bingo?
Bingo is open from Wednesday to Sunday, sales open at 4PM and games begin at 6:30PM from Wednesday to Friday. Sales open at 10:30AM and games begin at 1:30PM on Saturday and Sunday. Check out the Bingo page on our website for more information.
Do you have electronic Bingo machines?
Yes, we have PHD™ (Portable Handheld Devices) machines and the these “electronic” packages and boosters can be used instead of the traditional paper and ink dauber. Check out the Bingo page on our website for more information.
What is the least expensive Bingo Buy-In?
Bingo pricing can vary, but the Bronze package starts at just $75 per player. Check out the Bingo page on our website for more information.